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TRAINING & SUPPORT

EXPERT SUPPORT & GUIDANCE, DESIGNED TO HELP YOU SUCCEED

Get the answers you need with our FAQ page, email support, monthly Q&A, and one-on-one training—expert guidance to keep you on track.

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01

HAVE QUESTIONS?

Start by checking out our FAQ page. 

02

READY FOR YOUR ONBOARDING?

CLICK HERE to set up your session. 

03

NEED REVISIONS TO YOUR AI?

You get one free revision within 30 days of signing up. You can CLICK HERE to request those revisions. If you need additional changes, complete the form—we may be able to make simple adjustments at no cost. For more involved revisions, we’ll review your request and contact you with a quote.

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04

NEED PERSONALIZED ONE-ON-ONE SUPPORT?

Book a one-on-one 60-minute consulting session for $149, where we’ll dive into any area of your social media strategy or help you navigate our platform with ease. Whether you need expert advice on content planning, engagement strategies, or making the most of your Personal AI Assistant and scheduling tools, we’ll tailor the session to your needs. This is your time to ask questions, troubleshoot challenges, and gain actionable insights to simplify and elevate your social media presence.

05

NEED HELP WITH YOUR SCHEDULING APP?

Our platform is powered by Metricool, giving you access to a robust set of tools for planning and automating your social media content. If you need assistance, you can explore Metricool’s full library of tutorials for step-by-step guides on everything from scheduling posts to analyzing performance: Metricool Tutorials.

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Need additional help? Reach out to us or directly to Metricool—you get two experts for the price of one!

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WANT TO LEARN MORE ABOUT HOW OUR PLATFORM WORKS OR HAVE QUESTIONS?

Join our free 60-minute monthly Q&A session! The first 30 minutes cover an in-depth walkthrough of our platform’s features, and the last 30 minutes are dedicated to answering questions from both prospective and current clients. Whether you just want to learn more or need specific guidance, you’re welcome to attend one part or stay for the full session.

CLICK HERE to view our upcoming sessions.

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STILL HAVE MORE QUESTIONS?

Email us at support@simplifyyoursocials.com. We'll get back to you within 24 hours during business hours (Monday-Friday)

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